Privacy Policy
Last updated: June 5, 2026
1. Information We Collect
| Data Type | What We Collect |
|---|---|
| Account | Email address, username |
| Payment | Processed by Stripe (we never store card numbers) |
| Usage | API request logs (model, token count, timestamp, IP) |
| Conversations | NOT stored — only token count metadata retained |
2. How We Use Data
| Purpose | Data Used |
|---|---|
| Service operation | Account info, usage data |
| Billing | Payment processed by Stripe |
| Security | IP addresses, access logs |
| Communication | Email (order confirmations, service updates) |
3. Data Sharing
We share data only with:
- Stripe (payment processing) — governed by Stripe's privacy policy
- Cloud infrastructure providers (hosting) — data encrypted at rest and in transit
We do NOT sell your personal data to any third party.
4. Data Retention
| Data Type | Retention |
|---|---|
| Account | Until account deletion |
| API logs | 90 days |
| Payment records | 7 years (tax compliance) |
| Conversations | NOT stored |
5. Data Security
All data encrypted in transit (TLS) and at rest (AES-256). API keys are hashed.
6. Contact
privacy@wulavibe.com